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Integrated Accessibility Standards Policy

The Accessibility for Ontarians with Disability Act, 2005 (AODA) is a law passed by the Ontario Legislature that allows the government to develop specific standards of accessibility and to enforce them.  These standards are developed to remove barriers and increase accessibility for persons with disabilities in the areas of employment, information and communications, public spaces and transportation.   This Accessibility Standards Policy (“The Policy”) has been established in compliance with Regulation 191/11, “Integrated Accessibility Standards” (“Regulation”) under the Accessibility for Ontarians with Disabilities Act, 2005 and is intended to meet the requirements of the Integrated Accessibility Standards Regulations. This Policy should be read together with the Accessibility Plan for the company’s complete response to the Regulation’s requirements. This policy establishes accessibility standards applicable to the person with disabilities in the following areas of the Company’s operations: information and communications, employment and human resources, and facilities open to the members of the public and accessible transportation. The company is governed by this policy, the Company’s Accessible Customer Service Policy and such other policies that the Company may adopt to make its products, services and operations accessible to persons with disabilities. This policy applies to all employees, volunteers, agents or contractors who deal with members of the public or other third parties in Ontario on behalf of the company. The standards set out in the Regulation, as reflected in this Policy, are not a replacement or a substitution for the requirements established under the Ontario Human Rights Code; nor do the standards limit the obligations owed to person with disabilities in Ontario under any other legislation. This policy will be implemented in accordance with the time frames established by the Regulation. This policy, as well as any changes and revisions shall be applicable to the following associated companies; Dovercourt Finishing Group, Autotek Electroplating Ltd. and Olympic Coaters Ltd.  

Purpose

This policy and related procedures are intended to fulfill the policy requirements set out in the Accessibility for Ontarians with Disabilities Act 2005 and its regulations.

The Scope

This policy shall apply to every person who deals with members of the public or other third parties on behalf of the company.  This policy shall also apply to all persons who participate in developing the company’s policies, practices and procedures governing the provision of goods and services to member of the public or third parties.

Our Commitment

We are committed to meeting the requirements of the accessibility standards, established by Accessibility for Ontarians with Disability act, AODA 2005.  Our mission is to make reasonable efforts to ensure that our policies, procedures and practices pertaining to information and communications, employment, facilities open to the members of the public and accessible transportation align with independence, dignity and equal opportunity.   Our aim at all times is to provide services in a way that respects the dignity and independence of persons with disabilities.  This policy supports the principles as it provides respectful services that focus on the needs of each individual. Through these policies and procedures, we are committed to providing accessible integrated programs that will be designed to meet individual needs. 

Policies and Plans

Our accessibility plan outlines the policies and actions that we will put in place to improve opportunities for people with disabilities. We have established and documented policies that explain how the company will meet its obligations to persons with disabilities under the Regulation. We have also established and documented a Multi-Year Accessibility Plan, which will outline our strategies to prevent and remove barriers for persons with disabilities within our operations and will improve opportunities for people with disabilities. Upon request, we will provide a copy of our Accessibility Policy to members of the public in an accessible format.  We will review and update the Accessibility Plan at least once every five years. To view our complete policies, as it pertains to our Integrated Accessibility Standards, we invite you to click on any of the following :  

For More Information

This policy has been developed to break down barriers and increase accessibility for persons with disabilities in the areas of Employment, Information and Communications, Transportation and Design of Public Spaces.  If anyone has any questions about this policy or would like to obtain this document in an alternative format, please contact us at: 354 Humberline Drive Etobicoke, Ontario M9W 5S3 Telephone:  (416) 213-1706 Fax:  (416) 213-1685 Email:  adminoffice@dovercourt.biz  
Integrated Standards Line Integrated Standards Navigation Line
354 Humberline Drive, Etobicoke, Ontario, Canada M9W 5S3
Phone:  (416) 213-1706     |     Fax:  (416) 213-1706     |     Email:  admin@dovercourt.biz
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©  Dovercourt Finishing Group 2016     |     Privacy     |     Legal     |     Careers     |    
Phone:  (416) 213-1706     |     Fax:  (416) 213-1706     |     Email:  admin@dovercourt.biz
354 Humberline Drive, Etobicoke, Ontario, Canada M9W 5S3