Accessibility Standard for Transportation
The Accessibility Standard for Transportation will make it easier for people to travel on specialized and public transit and in taxicabs in
Ontario, including persons with disabilities, older Ontarians and families travelling with children in strollers.
The standard applies to:
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Conventional transportation services, for example, the Toronto Transit Commission (TTC)
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Specialized transportation services, for example, TTC & trades Wheel-Trans
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Municipalities with specific requirements for those that license taxicabs or provide conventional transportation services
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Certain ferries and other transportation services
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Public school boards that provide transportation services
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Hospitals, colleges and universities who provide transportation services (for example, shuttle buses)
Requirements of the Transportation Standard include:
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Providing clearly marked courtesy seating for people with disabilities
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Not charging people with disabilities a higher fare than people without disabilities, and not charging for storing mobility aids or
mobility assistive devices, such as wheelchairs or walkers
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Technical requirements for lifting devices, steps, grab bars/handrails, floor surfaces, lighting, signage, etc.
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Providing verbal and visual announcements of routes and stops on vehicles
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Developing an eligibility application process including an independent appeal process
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Charging fares that are no higher than the fares charged for conventional transit where they are both operated by the same service
provider
•
Providing the same hours and days of service as those offered by conventional transit where they are both operated by the same
service provider
Municipalities that licence taxicabs must ensure that owners and operators of taxicabs do not charge higher fares or additional fees to a
passenger with a disability.
Every municipality must consult with the public to determine the proportion of accessible taxis required in the community
Requirements will be phased in between July 2011 and 2017.
We are not a provider of specialized or public transit; therefore the transportation standard requirements do not apply to us. We have
provided this as part of our accessibility standards implementation for information purposes only.