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Information and Communications Policy

The   Accessibility   Standard   for   Information   and   Communications   will   help   our   companies   make   our   information   accessible   for   people with disabilities. We   will   commit   to   making   information   and   communication   systems   and   platforms   accessible   to   persons   with   disabilities   and   address how   it   will   be   achieved.      We   will   establish   policies,   practices   and   procedures   for   providing   accessible   information   and   communications that take into account a person’s disability when communicating or providing information. This may include: posting the policy in a visible place on the premises and on the corporate website providing the policy in an alternative format upon request ensuring that the cost of providing the policy in an accessible format is not more than the regular cost charged to other people reviewing   the   policy   on   a   periodic   basis,   including   when   there   are   changes   to   the   law   or   practices   and   procedures   or   when   an incident/breach occurs. make   our   website   and   web   content   accessible   according   to   the   World   Wide   Web   Consortium's   Web   Content   Accessibility   Guidelines (WCAG) 2.0. We   are   committed   to   creating,   providing   and   receiving   information   and   communications   in   ways   that   are   accessible   to   persons   with disabilities.      If   we   determine   that   it   is   not   technically   feasible   to   convert   the   information   or   communications,   or   the   technology   to convert the information or communication is not readily available, that person who requires the information will be provided with: an explanation as to why the information or communications are not convertible; and a summary of the unconvertible information or communications. Emergency Information We   will   provide   our   emergency   procedures,   plans   and   public   safety   information   which   is   made   available   to   the   public,   in   an   accessible format or with appropriate communication supports, as soon as practicable, upon request. Feedback We   will   ensure   that   our   processes   for   receiving   and   responding   to   feedback   are   accessible   to   persons   with   disabilities   by   providing   or arranging for the provision of accessible formats and communication supports upon request. Feedback can be provided by: in person by telephone in writing electronic text, at adminoffice@dovercourt.biz When   accessible   formats   and   communication   supports   are   requested,   we   will   consult   with   the   individual   making   the   request   to determine the most appropriate method. We will notify the public about the availability of accessible formats and communication supports. Accessible Formats and Communication Supports We   will   provide   or   arrange   for   the   provision   of   accessible   formats   and   communication   supports   for   all   information   for   persons   with disabilities: upon request, in a timely manner that takes into account the person’s accessibility needs due to a disability; at a cost that is no more than the regular cost charged to other persons; in consultation with the person making the request to determine the suitability of an accessible format or communication support. The public shall be notified about the availability of accessible formats and communication supports through our web-site. What is an Accessible Format or Communication Support? These   may   include,   but   are   not   limited,   to   large   print,   accessible   electronic   formats,   accessible   recorded   audio,   captioning   or   audio description and exchanging written notes or reading information aloud. Exceptions The    Information    and    Communications    Standard    does    not    apply    to    products    and    product    labels;    unconvertible    information    or communications; or information that the organization does not control directly or indirectly through a contractual relationship. Website Accessibility We   shall   make   any   new   web   content   on   our   website   conform   to   the   World   Wide   Web   Consortium   Web   Content   Accessibility   Guidelines (WCAG)   2.0   Level   A,   by   January   1,   2014.      By   January   1,   2021   all   internet   websites   and   web   content   will   conform   to   WCAG   2.0   Level AA. We   invite   you   to   visit   our   Web-Site   Accessibility    page   for   more   information   on   how   we   have   made   our   website   accessible   to   persons with disabilities.   What are the WCAG guidelines? WCAG   guidelines   explain   how   to   make   web   content   more   accessible   to   persons   with   disabilities.   Web   content   generally   refers   to   the information on a web page or a web application, including, but not limited to text, images, and forms. 
354 Humberline Drive, Etobicoke, Ontario, Canada M9W 5S3
Phone:  (416) 213-1706     |     Fax:  (416) 213-1706     |     Email:  admin@dovercourt.biz
©  Dovercourt Finishing Group 2016     |     Privacy     |     Legal     |     Careers     |     Alternate Format
©  Dovercourt Finishing Group 2016     |     Privacy     |     Legal     |     Careers     |    
Phone:  (416) 213-1706     |     Fax:  (416) 213-1706     |     Email:  admin@dovercourt.biz
354 Humberline Drive, Etobicoke, Ontario, Canada M9W 5S3