Orders are processed on a FOB our site basisOur normal terms of payment are 30 days net, unless alternate credit arrangements have been establishedInitial orders are processed on a C.O.D. basis until credit has been establishedAll packaging material is to be supplied by the customer Processed parts will be bulk-packed back into customer supplied containersParts received for processing must be free of all lubricants and compounds. Protective oils will be removed in our alkaline solution. Steel parts must be free of rust, mill scale and/or heat treat scaleDue to the nature of our process, a scrap allowance is normal At this time, we do not accept credit card payments. EFT is the preferred method of paymentAll discrepancies are to be reported within 48 hours after receipt of goods